Customer Service

Shipping and Delivery. All items are shipped via United States Postal Service (USPS). All shipments to the US are delivered by Priority Mail. The stated delivery time by the Post Office is 2-3 days, depending upon your location. We ship from Canyon Lake, California. Please note that Canada has special, low, shipping rates, which are shown in the shipping options in the shipping cart. All shipments to countries other than Canada are shipped by International First Class Mail.

Returns and Exchanges. All items can be exchanged within 30 days of your receipt. We have a no questions asked return policy. We will issue a full merchandise refund, that is, the cost of the item and any sales tax, if applicable. We do not refund any shipping costs.

Size Charts. Please see sizing information here: Size Charts.

Payment Options: Kikuya accepts Visa, MasterCard, Amex, Discover and Paypal.

We can be reached at: Contact Us.